Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
To make a claim please contact us via our after sales support hotline or email as listed below;
General Innovation Australia Pty Ltd
3 Phoenix Court, Braeside 3195 Victoria
(03) 9580 0717 Mon-Fri 8:30am – 5:00pm AEST